إدارة المرافق
أصبحت أبسط. Facility Management
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1. Introduction

This policy explains how Ruyat Albeeah Almustadamah Company uses personal data.

It concerns personal or institutional data provided by the user, whether about themselves or their establishment, including names and related details.

We are committed to maintaining the confidentiality of your data in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Please read this Privacy Policy carefully before using our products and/or services.

2. Consent

By accepting the Privacy Policy and providing personal data, you explicitly consent to the company collecting, using, disclosing, and retaining such data in accordance with this policy.

If you do not agree, please do not use the services or provide us with any personal data.

3. What We Collect

We collect texts, content, communications, and other information you provide when using our services, including:

• Commercial registration details: registration number, Unified National Number, trade name, issue/expiry dates, business activity
• National ID number and issue/expiry dates
• VAT registration information
• Records of written/voice conversations and meetings
• Employee data using the services
• Usage, device, and geolocation information
• Photos, videos, and multimedia content

4. Cookies Policy

Cookies are used to collect data from your device to improve service quality and ease of use, such as enabling repeated use of services without needing to reconfigure.

5. How We Use Your Data

• Sending information related to our services
• Receiving and managing your communications and requests
• Billing requirements and identity verification
• Marketing through approved channels
• Analyzing needs to improve service quality
• Legal and regulatory compliance

6. Data Retention

Retention periods depend on usage and legal compliance. When no longer needed, we take reasonable measures to delete data from our systems.

7. Data Sharing

Your data may be shared with:

• Our group companies
• Service providers and external partners
• Government authorities and regulators
• Company employees, agents, and consultants
• Banks and electronic payment providers

8. Contact

For any inquiries about this policy, please contact: care@envca.com

Introduction

These terms constitute a legal agreement between you and Ruyat Albeeah Almustadamah Company or its affiliates, for using the company's services including websites, mobile applications, and other products.

These terms are binding on all users. Please read them carefully before using the services. If you do not agree, you may not use them.

The company reserves the right to amend these terms without prior notice. It is your responsibility to review them periodically.

Services

The company provides a web-based, cloud-based, and mobile application system for facility management and workforce management across all sectors.

User Rights to Access Services

• You confirm you have never been prohibited from using these services
• You confirm you have the authority to contract
• The company may suspend, terminate, or refuse service at its discretion

Account Cancellation

The company may cancel or terminate your account in case of violation. Personal information may be retained for 60 days from cancellation date.

Account cancellation may not be possible in some cases:

• Attempting to evade investigation
• Outstanding unsettled financial transactions
• Existing debts to the company

Confidentiality

The user is solely responsible for keeping login details confidential. Upon unauthorized access, notify the company immediately at care@envca.com. The user remains responsible for activities until notification.

Permitted Activities

• Do not use the services in violation of laws or terms
• Do not infringe intellectual property rights
• Do not upload viruses or malware
• Do not provide false information or impersonate
• Do not attempt unauthorized access
• Do not republish, sell, or license materials without consent

User-Generated Content

Comments and opinions reflect only the views of their authors. The company is not responsible for them and reserves the right to remove inappropriate content.

Content must not infringe intellectual property rights or contain offensive or illegal material.

Third-Party Services

You may be presented with third-party content not under our control. Such content is protected by intellectual property laws. We do not guarantee quality or safety. Please exercise caution.

Disclaimer of Liability

• Services are provided "as is" without warranties
• The company disclaims all warranties to the extent permitted by law
• No guarantee of content accuracy or results
• Not liable for direct or indirect damages from service use

Contact

For inquiries: care@envca.com